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MOTOROLA INC Technical Operations Analyst (US Remote) in SALT LAKE CITY, Utah

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security and access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department OverviewThe Technical Operations team for the Rave Product Lines has a critical role in fulfilling Motorola Solutions' mission of keeping people connected and safe. We ensure the security and stability of our hosted products in collaboration with the Information Security, Engineering, and QA organizations on an active and ongoing basis, with a vision of a constantly improving process and technology base to support the populations that rely on us.  We're looking for people who bring enthusiasm to their roles and embrace the desire for continuous improvement in a fast paced environment.Job Description The Technical Operations Analyst will report directly to the Senior Director of Technical Operations and assume responsibility for overseeing all aspects of reporting and organization for the team. This role entails monitoring project progress, team productivity, documentation, and compliance operations. The ideal candidate will possess excellent communication and organizational skills, with proficiency in Excel and the Google Drive Suite being essential. While a strong technical background would be advantageous, it is not mandatory. This position is suitable for an entry or early career professional who is proactive, self-motivated, and capable of upholding the established procedures and reporting standards set by Technical Operations management.

Responsibilities: * Maintain and enhance Technical Operations reporting on Uptime, Productivity, Root Cause sources, Environment Performance, and other relevant statistics in alignment with the guidance provided by the Senior Director of Technical Operations. * Collaborate with Technical Operations Management to update project status documentation through direct communication and status update meetings. Monitor project milestones and deliverables. * Manage and organize documentation repositories for all Technical Operations teams, ensuring adherence to a standardized documentation hierarchy as defined by Technical Operations Management. Encourage the use of templates and consistent information storage practices across all teams. * Monitor and escalate compliance activities as necessary. Maintain a calendar to keep track of important dates and create tickets, schedule meetings, and generate reports under the direction of Technical Operations management. Ensure compliance documentation is regularly updated by subject matter experts as required by Information Security. * Collaborate with Technical Operations Management to document and support workflows and processes within the Technical Operations group.

Qualifications: * Bachelor's degree in a relevant field or equivalent work experience. * Proven experience in reporting... For full info follow application link.

Motorola Solutions is an Equal Opportunity Employer committed to no discrimination because of race, color, creed, marital status, age, religion, sex, national origin, citizenship, sexual orientation, gender identity or expression, genetic information, disability, protected veteran, or any other legally protected characteristic.

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