OUTREACH COORDINATOR (PUBLIC HEALTH PROFESSIONAL III)

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OUTREACH COORDINATOR (PUBLIC HEALTH PROFESSIONAL III)

Salary

$41.39 - $56.33 Hourly

Location

City of Long Beach, CA

Job Type

Unclassified - Full-Time, Permanent

Job Number

HE24-081

Department

Health & Human Services - (UC)

Opening Date

05/10/2024

Closing Date

5/24/2024 11:59 PM Pacific

• Description

• Benefits

• Questions

DESCRIPTION

The City of Long Beach, Department of Health and Human Services has an immediate opening for a full-time, unclassified, at-will Public Health Professional III to serve as theOutreach Coordinator in the Homeless Services Bureau. Reporting to the Homeless Programs Officer for Field Based Services, the Outreach Coordinator leads and organizes outreach activities and dispatching for the Division and manages a team of Health Educators, Outreach Workers and one Clerk Typist daily to coordinate outreach activities throughout the City. This position is located at the Multi-Service Center, 1301 West 12th Street, Long Beach, CA 90813.

EXAMPLES OF DUTIES

• Oversees the daily operations of 4 street outreach teams within the Homeless Services Bureau;

• Supports the recruitment and retention of Homeless Services Bureau staff currently including Health Educators, Public Health Professionals, Clerk Typists and other administrative support;

• Directs the selection, supervision, and evaluation of assigned staff; plan and implement staff training and development to enhance program effectiveness;

• Develops and manages project budget, project development, performance goals, and service delivery for multiple service programs in accordance with stated grant requirements;

• Serves as the primary contact and coordinator for homeless street outreach events with internal and external partners including other City Departments (PRM, PW, PD);

• Directs service coordination for clients including assuming primary responsibility for developing and implementing plans and goals in collaboration with the client, provide client with support, guidance, and encouragement on his/her journey to housing, reunification with family members, addiction treatment, and/or other needed resources;

• Convenes and facilitates the Long Beach Interdepartmental Street Team, comprised of representatives from the City Prosecutor’s Office, Emergency Communications, Fire, Health, Library, and Police Departments;

• Develops and maintain relationships with identified community partners, including cross-City teams and homeless outreach, basic-need, and shelter programs. Work proactively with parallel outreach teams and individuals across jurisdictions, and with human services organizations to understand community resources;

• Manages and audits data collection and data input via the Homeless Management Information System;

• Gathers and analyzes data related to housing and services for people experiencing or at risk of homelessness in order to help continuous system improvement and to inform Request for Proposal(s) (RFP) processes;

• Researches and incorporates regional and national best practices related to street outreach strategies;

• Provides community education and trainings regarding Homeless Services Bureau efforts to address homelessness;

• Respond verbally or in writing to questions and complaints from citizens;

• Monitors Homeless Services street outreach budgets and funding sources including actual revenues and expenditures and suggests adjustments to Department and Bureau management;

• Writes request for proposal documents, including guidelines, application forms and rating tools and implement RFP processes;

• Partners with Bureaus administrative operations team to identify additional funding related to street outreach services; and,

• Performs other related duties as assigned.

REQUIREMENTS TO FILE

• Bachelors Degree in Public Policy and Administration, Social Work, Marriage and Family Therapy, Public Health or a closely related field(*proof required).

• Program management experience in a public agency beyond the minimum requirements may be substituted for education on a year-for-year basis.

• One (1) year of professional experience managing a social or human services team or program

• Valid motor vehicle operator license.

• Required to obtain a California motor vehicle operator license within 6 months of employment if license is out of state. DMV K4 driver license information report printout required during onboarding if selected for position.

  DESIRABLE QUALIFICATIONS:

• 5 years of experience conducting street outreach to people experiencing homelessness.

• 3 years of experience managing programs and teams providing homeless services.

• Ability to work evenings, nights, weekends, holidays, and on-call during emergencies as needed.

• Experience working with the Homeless Management Information System (HMIS)

• Bilingual skills (Khmer, Spanish, Tagalog, and/or Vietnamese)

  SUCCESSFUL CANDIDATE WILL DEMONSTRATE:

• Demonstrates skill in assessment, intervention, planning, and evaluation.

• Demonstrates initiative, good judgment, and the ability to make decisions independently.

• Demonstrates skill in working with high-risk and mentally ill populations.

• Strong communication skills, verbal, non-verbal, written and oral.

• Ability to handle sensitive information and maintain confidentiality.

• Ability to work effectively with a wide variety of people and populations by consistently exercising tact, good judgment, and a proactive, problem-solving focused style.

• Ability to deescalate and resolve conflict effectively.

• Ability to work within deadlines, manage multiple assignments, and set appropriate priorities.

• Proficiency in the use of computers, including email, internet, and office productivity software (e.g. Microsoft Word, Excel, and PowerPoint).

SELECTION PROCEDURE

This recruitment will close at 11:59PM PST, on Friday, May 24, 2024. T o be considered, applicants must submit a resume, cover letter, and proof of education in PDF format. Applications will be reviewed for depth and breadth of experience, and for level and relatedness of education. The most qualified candidates will be invited to participate in further selection procedures. The selected candidate may be required to go through a background check and a physical examination prior to appointment. Applicants who do not meet the minimum requirements, including submission of all required attachments, will not be considered. For questions regarding this recruitment, please contact (562) 570-6927.

The City of Long Beach is an Equal Opportunity Employer . We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender.

The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act

The City of Long Beach intends to provide reasonable accommodations in accordance with theAmericans with Disabilities Actof 1990. If a special accommodation is desired, or if you would like to request this information in an alternative format, please call (562) 570- 6927 .

For technical support with your governmentjobs.com application, please contact (855) 524-5627.

Employee Benefits

The City of Long Beach offers its employees opportunities to grow personally and professionally. As a permanent employee, you are eligible to receive fringe benefits that include:

· Medical and Dental Insurance

· Life Insurance

· Retirement Plan (P.E.R.S.)

· Paid Vacation, Personal Holidays and Sick Leave

·Deferred Compensation

· Credit Union Membership

· Free Bus Transportation (Long Beach Transit)

· Flexible Spending Accounts

· Free Employee Parking

·Paid Parental Leave*

*Paid Parental Leave - after six (6) months of City employment; up to 30 calendar days (160 hours/192 hours

for sworn platoon) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster

placement of a child, up to the age of seventeen (17).

01

INSTRUCTIONS:The purpose of these supplemental questions is to derive more specific information about the qualifications of applicants for this position. Applicants must clearly demonstrate their qualifying experience. These questions will serve as the basis for qualifying candidates for advancement into the selection process. Do you understand the information in the statement above?

• Yes

• No

  02

  MINIMUM REQUIREMENTS:Have you graduated from an accredited college or university with a Bachelors Degree in Public Policy and Administration, Social Work, Marriage and Family Therapy, Public Health or closely related field?Program management experience in a public agency beyond the minimum requirements may be substituted for education on a year-for-year basis.

• Yes. I have a Bachelors Degree in Public Policy and Administration, Social Work, Marriage and Family Therapy, Public Health or a closely related field.

• No. I do not have a Bachelors Degree in Public Policy and Administration, Social Work, Marriage and Family Therapy, Public Health or a closely related field.

• I do not have the required education but I have program management experience in a public agency beyond the minimum requirements that can be substituted for education on a year-for-year basis.

  03

  I understand that if qualifying with a college or university degree, I must attach proof of education such as a transcripts or copy of degree.

• Yes

• No

  04

  Do you have one (1) year of professional experience managing a social or human services team or program?

• Yes. I have one (1) year of professional experience managing a social or human services team or program.

• No, I do not have one (1) year of professional experience managing a social or human services team or program.

  05

  Do you have a valid motor vehicle operator license?

• Yes

• No

  06

  DESIRABLE QUALIFICATIONS:Do you have 5 years of experience conducting street outreach to people experiencing homelessness?

• Yes

• No

  07

  In 200 words or less, please describe your experience conducting street outreach to people experiencing homelessness.

  08

  Do you have at least two 3 years of experience managing programs and teams providing homeless services?

• Yes

• No

  09

  In 200 words or less, please describe your experience managing programs and teams providing homeless services.

  10

  Are you willing and able to work evenings, nights, weekends, holidays, and on-call during emergencies as needed?

• Yes

• No

  11

  Please select the language(s) you are proficient in:

• English

• Khmer

• Spanish

• Tagalog

• Vietnamese

• Other

  12

  If you selected "Other" for languages you are proficient in, please indicate those languages here:

  13

  REQUIRED ATTACHMENTS NOTICE:I understand that required documents, such as resumes, cover letters, degrees, transcripts, certificates, or licenses, must be uploaded to my online application in PDF format at the time of filing. I also understand that any proofs submitted must contain either my name or other identifying characteristic on the form, that proof of education for academic degrees must indicate degree conferral, and that proof of education for degrees or units outside the United States must include proof of educational equivalency.

• Yes

• No

  14

  Applicants who do not meet the minimum requirements to file, including submission of all required attachments, will not be considered. The application process for this position requires that you attach: (1) a cover letter, (2) a resume, (3) proof of education (if qualifying with degree) and (4) Licensed Clinical Social Worker or Licensed Marriage and Family Therapist Certification Did you attach all of the required attachments?

• Yes

• No

  15

  CERTIFICATION STATEMENT:I hereby certify that all information provided in my online application, including the Supplemental Questionnaire, is true and complete to the best of my knowledge. I acknowledge that the department may contact my current and past employers or educators to verify the information that I have provided in my application. I understand that any falsification or omission of material facts disqualifies me from further consideration for this recruitment. To certify the above statement, please type your full name below.

  Required Question

Agency

City of Long Beach

Department

Health & Human Services - (UC)

Address

2525 Grand Avenue

Long Beach, California, 90815

Phone

(562) 570-4102

Website

https://www.governmentjobs.com/careers/longbeach

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