Job Information
Golden Route Operations Assistant Table Games Shift Mgr in Las Vegas, Nevada
City
Las Vegas
State
NV
Shift
Varies
Type of Shift
Full Time
Department
Casino
Assistant Table Games Shift Mgr Arizona Charlie’s Decatur (Las Vegas, NV)
Description:
Summary:Responsible for assisting the shift manager with the day to day operations of the table games department. Assumes the shift manager responsibilities in the absence of the shift manager. Assigns stations and duties to all pit personnel and supervises staff to ensure policies and procedures are adhered to. Provides outstanding guest service.
Essential Functions:
Trains, develops, supervises, and disciplines table games department personnel
Assists the Shift Manager with the hiring process of table games department personnel
Remains current on knowledge of card counting techniques and cheating tells
Works in conjunction with security and surveillance to detect any floor, employee, or customer irregularities
Resolves escalated guest complaints, concerns and/or questions, in all departments, ensuring guest satisfaction
Advise manager of any personnel or operational problems
Count table inventories, calculate win/loss at end of shift
Communicate all pertinent Pit information to incoming shift
Responsible for card & dice security
Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations
Issue playing cards and dice, and review them for irregularities at the beginning and during shift
Monitor all complimentary's offered by department
Other duties as assigned
Requirements:
Qualifications/Requirements:
Minimum three years previous performing the same or similar job duties within a casino environment
Working knowledge of all types of table games and table games equipment found on the casino floor
Understanding of and experience complying with gaming regulations, including Title 31, both operations and technical standards
Ability to effectively communicate in English, both written and verbal
Compute basic mathematical calculations (add, subtract, multiply and divide numbers).
Maintain confidentiality of guest/personnel information and pertinent hotel data.
Advanced working knowledge of Word, Excel and other computer functions
High school graduate or equivalent preferred
Minimum 21 years of age
Required Work Cards
Alcohol Awareness
Gaming
Physical Requirements
Continuously walking and/or standing and working indoors (more than 75% of the time)
Lift, carry, push, pull or otherwise move objects weighing up to 20 pounds less than 25% of the time.
Regularly work for sustained periods of time maintaining concentrated attention to detail.
Vision, hearing, speaking and literacy (critical).
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work inside in loud, noisy, smoky environment that is either hot or cold.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Duties to be performed with or without reasonable accommodations.
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