Minimum qualifications:

• Bachelor's degree or equivalent practical experience.

• 7 years of experience developing operational process solutions, and working with cross-functional teams to drive these changes.

• 7 years of experience analyzing data and generating business insights.

• 7 years of experience in a customer or client-facing role.

• Experience in vendor management, process reengineering, program management.

• Experience in implementing initiatives/projects in a change-oriented vendorized environment.

Preferred qualifications:

• Experience developing quantitative models, deriving insights, and presenting them in a meaningful and simple manner to drive fact-based decision-making.

• Knowledge of vendor operations and extended workforce to enable development of pragmatic action plans.

• Ability to manage scaled communications, feedback loops, and escalation channels.

• Ability to lead executive presentations and partner with cross-functional teams and their leadership to drive impact.

• Ability to lead change management efforts by partnering with cross-functional partners and supplier leads to plan, communicate, and execute operational change and incorporate feedback.

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

Our goal is to build a Google that looks like the world around us — and we want Googlers to stay and grow when they join us. As part of our efforts to build a Google for everyone, we build diversity, equity, and inclusion into our work and we aim to cultivate a sense of belonging throughout the company.

In this role, you will work in a team environment and will embrace ambiguity and collaborate across teams to develop approaches and solve business problems. As an Extended Workforce On/Off-boarding Operations Program Manager, you will be responsible for driving improvements in vendor operations while mitigating risk and realizing cost optimization opportunities.

Google is an engineering company at heart. We hire people with a broad set of technical skills who are ready to take on some of technology's greatest challenges and make an impact on users around the world. At Google, engineers not only revolutionize search, they routinely work on scalability and storage solutions, large-scale applications and entirely new platforms for developers around the world. From Google Ads to Chrome, Android to YouTube, social to local, Google engineers are changing the world one technological achievement after another.

• Contribute to a team to support extended workforce optimization efforts, ensuring areas of concern are either addressed with stakeholders or appropriately escalated to leadership.

• Use data-driven insights to understand issues, trends, and perspectives to transform contingent workforce operations, identify problems and issues, and create projects and processes to solve them.

• Manage outcomes for vendor programs or workflows and work with suppliers to meet operational goals and objectives.

• Identify and implement operational efficiencies to achieve SLAs and other KPIs (e.g., manage utilization, eliminate non-productive activities, cross-site synergies, cross-operations synergies, reduce sub-scale operations via service consolidation, automation, deprecation).

• Collaborate with cross-functional Google teams, and improve extended workforce programs to meet business needs in terms of cost, quality, speed, and compliance.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also https://careers.google.com/eeo/ and https://careers.google.com/jobs/dist/legal/OFCCPEEOPost.pdf If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: https://goo.gl/forms/aBt6Pu71i1kzpLHe2.