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Trane Quality Technician in Grand Rapids, Michigan

At Trane Technologies®

 we Challenge Possible.Our brands -- including Trane®

 and Thermo King®

  - create access to cooling and comfort in buildings and homes, transport and protect food and perishables, connect customers to elevated performance with less environmental impact, dramatically reduce energy demands and carbon emissions, and innovate with a better world in mind. We boldly challenge what's possible for a sustainable world.

 

POSITION PROFILE:

We are looking for a strong, Quality Technician with experience working in a small, agile team. We are looking for collaborative and creative associates that thrive in a team environment, creating solutions for challenging customer driven business needs. This person must:

  • Provide support to TCS team when quality issues arise to maintain production.
  • Investigate and assist in any quality issues to identify root cause, raise appropriate corrective action paperwork and ensure issues are addressed and resolved.
  • Maintain ETQ CARs/SCARs and Deviations
  • Ensure all incidents of non-conformance are recorded in products, processes, and procedures. Developing and maintaining incoming inspection reports.
  • Conduct analyses of raw materials and in-process materials, checking for quality and that they meet necessary specifications
  • Ensure equipment is calibrated, validated and maintained properly and ensure safety during operation of equipment
  • Carry out internal audits of other departments and workstations
  • Identifying possible areas for improvement in quality control processes.
  • Maintain documentation of all inspections and potential issues
  • Assist with Control Plans
  • Assist in the development, implementation, and documentation/training the organization in quality systems and procedures as needed.
  • Production in the Quality Improvement Process.
  • Updating Quality Standards and work instructions
  • Compile monthly and weekly reports as directed.
  • Lead problem solving to improve quality, safety and Takt attainment.
  • Collect and analyze data in support of projects to reduce external failure rates, internal defect rates, reduce internal rework and improve customer satisfaction for products.
  • Ensure quality and process requirements are known & followed to enable customer requirements to be fulfilled and quality objectives to be achieved.
  • Partner with Engineering and Operations to ensure that quality plans are established, followed, and that processes are capable.
  • Collect and communicate quality metrics, and communication of quality issues.
  • Develop & lead quality related training and coaching of hourly associates.
  • Conduct process audits and participate in making needed improvements.
  • Supports the QMS by delivering quality products and services and meeting quality objectives
  • Works to consistently meet and exceed customer requirements
  • Continuously strives for operational excellence and continuous improvement
  • Track and conduct analysis of field warranty part returns.
  • Follow Standard Work and Escalation Plan

     

REQUIRED CORE COMPETENCIES:

Strong interpersonal and communication skills, effectively present informati

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