Posting Detail Information

Working TitleResidence Director

Position LocationFort Collins, CO

Work LocationPosition is fully in-office/in-person

Research Professional PositionNo

Posting Number202400766AP

Position TypeAdmin Professional/ Research Professional

Classification TitleProf/Indiv Contrib II

Number of Vacancies

Work Hours/Week40

Proposed Annual Salary Range$45,000 - $55,000

Employee Benefits

Colorado State University is not just a workplace; it’s a thriving community that’s transforming lives and improving the human condition through world-class teaching, research, and service. With a robust benefits package, collaborative atmosphere, commitment todiversity, equity and inclusion (https://inclusiveexcellence.colostate.edu/about/) , and focus on work-life balance, CSU is where you can thrive, grow, and make a lasting impact.

• Review our detailed benefits information here.

• Explore the additional perks of working at CSU here (https://hr.colostate.edu/prospective-employees/our-perks/) .

• For the total value of CSU benefits in addition to wages, use our compensation calculator (https://hr.colostate.edu/total-compensation-calculator/) .

• Lastly, click here for more information about why Fort Collins is consistently ranked in the top cities to live in (https://hr.colostate.edu/prospective-employees/our-community/) !

Desired Start Date

Position End Date (if temporary)

To ensure full consideration, applications must be received by 11:59pm (MT) on06/03/2024

Description of Work Unit

Housing & Dining Services ( HDS ) is a multifaceted auxiliary organization responsible for management of on-campus housing facilities, residential dining, conferences, and the CSU Mountain Campus. Other areas within HDS include the RamCard, communications, sustainability, facilities, human resources, technology services, workplace inclusion, talent management, outreach, and business services. Approximately 450 full-time staff and 1,700 hourly and student staff serve the nearly 8,000 students who live on campus, as well as numerous campus and community guests. We strive to provide our residents and guests with safe living environments, quality dining, and exceptional co-curricular experiences. We accomplish this through sound fiscal and operational management strategies, and an emphasis on the development of programs and services that are designed to enhance personal growth and global engagement. Our staff exemplify our values of customer first service, commitment to students and staff, integrity, respect and teamwork, inclusiveness and diversity, innovation, and stewardship in support of the CSU Principles of Community.

University Housing is responsible for 15 on-campus residence halls and four apartment communities housing nearly 8000 residents ranging from first-year students to families. The mission is to create vibrant and inclusive communities throughout students’ on-campus housing experience, while enhancing learning, personal/social growth, and global engagement. Our goal is to provide University Housing staff inclusive environments that fosters holistic professional development, which supports their work with students, campus partners and guests in a variety of areas in their lives and develops learning communities where residents can thrive and be retained as successful students.

Founded in 1870, Colorado State University is among the nation’s leading research universities and enrolls approximately 32,000 undergraduate, graduate, and professional students. Located an hour north of the Denver metro area, Fort Collins is a vibrant community of approximately 157,000 residents that offers the convenience of a small town with all of the amenities of a large city. Fort Collins is situated on the Front Range of the Rocky Mountains with views of 14,000 foot peaks, and offers access to numerous cultural, recreational and outdoor opportunities.

Position Summary

The Residence Director is responsible for fostering an environment for students conducive to both personal and professional growth and achieving the objectives of a successful University Housing program that connects to the academic mission of CSU . This position coordinates and administers all aspects of a University Housing program in one residence hall/residential complex, possibly including the development and support of a Residential Learning Community and/or Themed Community.

Responsibilities associated with this student-centered position may include the following: creating connections and implementing student learning strategies within a residence hall/residential complex of approximately 400-900 students, based on a curricular approach; selecting, training, supervising and evaluating graduate and undergraduate student staff; coordinating a Residential Learning Community ( RLC ) with staff, students, and faculty; mentoring students related to academic success; developing and nurturing student leaders; advising student organizations; developing and implementing learning opportunities; adjudicating student conduct hearings; providing individual assistance to students, including supporting students of concern; coordinating summer housing operations; and other duties as assigned.

The selected candidate will be well-organized and able to work well under pressure with multiple and consistently changing priorities. To be successful in this position, the Residence Director must have excellent interpersonal and written communication, organizational skills, supervision skills and experience with taking initiative. In addition, the Residence Director will need a strong ability to establish and maintain effective and collaborative working relationships with multiple constituents including campus offices, students, staff, faculty members and various other community groups. An expressed and demonstrated commitment to diversity & social justice and student development is critical for this position.

In addition, experience working with diverse individuals such as non-traditional aged, religiously diverse, gender, international, people with disabilities, gay, lesbian, bisexual and transgender, and persons of color is essential to be effective in the Residence Director position.

Required Job Qualifications

• Bachelor’s degree in a related filled by start date.

• Demonstrated commitment to student development and community development.

• A demonstrated knowledge of, and relevant ability to work with, culturally diverse communities.

Preferred Job Qualifications

• Master’s degree in Student Personnel, Higher Education, Counseling or a related field by start date

• Demonstrated commitment to academic success (i.e. working with residential learning communities, faculty members, academic focus programs/initiatives, etc.)

• Student conduct experience

• Crisis management experience

• Previous supervision experience is required (minimum of 9 months experience).

• Previous Residence Life live-in experience

Diversity Statement

Personal or professional commitment to diversity and inclusion as demonstrated by persistent effort, active planning, allocation of resources and/or accountability for diversity and inclusion outcomes

Essential Duties

Job Duty CategoryStaff Selection, Supervision and Development

Duty/Responsibility

• Recruit, hire, train, supervise, mentor, and advise graduate and undergraduate staff ranging from 1-3 graduate assistants and 12 – 40 undergraduate student staff

• Provide guidance to direct reports regarding professional development needs, career development, and career decisions

• Schedule and conduct individual weekly meetings with direct reports

• Serve as a positive role model for staff and students, including projecting a positive attitude toward the position, department, and institution

• Serve as a mentor and role model to direct reports in relation to performance expectations, professional development, and student staff development/leadership

• Collaborate with Assistant Director for Staffing, Selection, Training and Development and Coordinator for Staff Training to provide training for staff in the areas of community development, supervision, diversity and social justice and crisis management, and other Housing competencies.

• Implement the evaluation process for graduate staff, and paraprofessional staff.

• Participate in the selection, training, and mentoring of graduate and paraprofessional staff for a 12-month operation.

• For the halls open at breaks, assist in the staffing and management of Break Housing.

• For the halls open for Summer Session and Ram Orientation, assist in the staffing of Summer Session Housing and Ram Orientation for students in residence halls.

• Partner with the Student Affairs in Higher Education Master’s Degree program for selection, supervision, and evaluation of graduate assistantships in University Housing.

• Counsel, consult, and advise students on an individual and group basis as necessary, and refer when appropriate to proper resource agencies on campus.

Percentage Of Time15

Job Duty CategoryStudent/Community Development/Academic Initiatives and Student Learning

Duty/Responsibility

• Initiate, plan, support, and evaluate community building and intentional learning strategies, seeking and utilizing input from staff, students, and hall council, from a Residential Curriculum framework that is consistent with the goals and mission of the Office of University Housing and Department of Housing and Dining Services

• Collaborate with the Assistant Director for Residential Success and the Coordinators for Residential Success in planning and implementing a community development plan that meets the needs of a diverse student population

• Assess students’ residential experience on a monthly basis, through both qualitative and quantitative information, utilizing the Student Voice/Campus Labs online assessment, focus groups, and other methods. Collaborate with the Assistant Director for Assessment on methodology and data analysis to identify changes and improvements for student development.

• Advise Hall Council, providing leadership development to officers, mentoring related to planning and setting a vision, assisting with budget management, and supporting programmatic initiatives of organization

• Recruit students to participate in University-wide involvement and leadership opportunities

• Serve as an advocate for Residence Hall Association and support National Residence Hall Honorary; nominate students and staff for “Of the Month” Awards; support and co-advise RHA and NRHH

• Liaise with HDS Conference and Event Services to serve summer guests and students through serving on-duty, facilitating training for CES staff, and responding to residence hall facility needs

• Support and implement Residential Learning Community ( RLC ) when located in residence hall in conjunction with academic sponsor; includes connecting with faculty, planning programs, supporting undergraduate staff, assessing outcomes, attending events, and recruiting students to participate in the RLC

• Mentor and coach student staff to successfully support and participate in academic success programs, retention efforts, and academic initiatives

• Facilitate GPA goal setting conversations with Resident Assistant staff, floor communities, and individual students

• Coordinate recognition for individual students and floor communities who have earned high GPAs

Percentage Of Time40

Job Duty CategoryStudent Conduct/Conflict Resolution/Student Crisis

Duty/Responsibility

• Adjudicate university student conduct hearings, utilizing an educational approach and restorative justice model

• Provide consistency with effective follow through with educational sanctions

• Maintain accurate and timely records in judicial database, Maxient

• Support the Student Resolution Center ( SRC ) by referring cases, participating in training, and advising

• Facilitate diversion workshops hosted by the Student Resolution Center and University Housing in Fall and Spring semesters for students who violated housing policies

• Manage student caseload, in collaboration with student conduct and case management

• Participate in the on-call duty rotation for 6200 students; support campus crisis management and response to critical incidents within HDS

• Provide campus-wide on-call service during breaks and summer (serving conference guests and summer session students)

• Counsel, consult, and advise students on an individual and group basis, and refer when appropriate to the proper resources/agencies on campus

Percentage Of Time20

Job Duty CategoryDiversity, Inclusion and Social Justice

Duty/Responsibility

• Serve as active liaison with Student Diversity Programs and Services ( SDPS ) offices; support and assist programmatic efforts to serve the needs of under-represented students

• Collaborate with the Office of International Programs to support international students in residence halls

• Demonstrate personal and professional commitment to diversity and social justice by involvement in teaching, research/creative activity, and service to the profession and/or cultural activities

• Collaborate with the Associate Director for Residential Learning, Assistant Director for Inclusion and Student Engagement, Assistant Director for Residential Success and Coordinator for Residential Success in the development of goals and objectives for the University Housing Staff to create socially-just communities in the residence halls that embrace student development, respect individual differences and enhance the delivery of services to residents.

• Collaborate with Assistant Director for Inclusion and Student Engagement, Assistant Director for Residential Success and Coordinator for Residential Success to respond to, in partnership with staff and campus departments, bias motivated incidents and crimes in the residence halls. Report bias motivated incidents and crimes to University Housing and Housing & Dining Services.

• Collaborate with other campus departments to provide resources for diversity and social justice in the residence halls.

• Provide mentoring consultation to professional and graduate staff in the area of diversity, inclusion and social justice

Percentage Of Time15

Job Duty CategoryAdministrative

Duty/Responsibility

• Participate in regular University Housing Team meetings

• Manage the designated hall budget, purchasing community development and office supplies for the graduate and undergraduate staff team

• Lead and Facilitate Management Team meetings for assigned hall: Community Desk Manager, Environmental Technician Supervisor, Maintenance Lead, Dining Hall Manager, and Residential Learning Community Sponsor

• Address and resolve student and parent/family issues based on excellent customer service principles and communicate all information to direct supervisor and others

• Oversee the opening and closing of the residence hall, coordinating procedures with the Community Desk Manager,

• Maintain office hours for visibility and problem solving for students and guests

• Serve as a campus and community resource for conference sponsors

• Summer duties as assigned, including working with summer conferences, Ram Orientation, or summer school

• Participate in collateral assignments with various offices throughout campus in order to enhance skill development and serve the needs of students throughout the campus community

• Participate in pre-conference meetings for assigned summer conferences; supervise check-in and check-out processes

• Participate in University, Divisional, and Departmental development activities

• Attend regional or national workshops/conferences for continued development and training

• Stay current in higher education, employee learning, diversity and social justice, etc. (through readings, trainings, workshops, conferences, etc.)

• Develop connections with staff in various University offices, including but not limited to Student Diversity Programs and Services, CSU Police Department, CSU Health Network, Collaborative for Student Achievement, Training and Organizational Development, in order to provide resources for students and build connections across the campus community

• Facilitate HDS safety initiatives within the hall

• Fulfill other duties assigned by the Office of University Housing or Department of Housing & Dining Services

• Participation in evening and weekend programs, activities, and events

Percentage Of Time10

Application Details

Special Instructions to Applicants

CSU is committed to full inclusion of qualified individuals. If you are needing assistance or accommodations with the search process, please reach out to the listed search contact.

Excited about this role even if you don’t meet every qualification?

We are most interested in finding exceptional candidates and seek to make space for unique and relevant skills and attributes, including those coming from less traditional backgrounds.

HDS is committed to building a diverse and inclusive community where unique experiences are valued and everyone has the opportunity to contribute. When you apply, rest assured that your application will be assessed by a person and will be considered based on key competencies needed for success in the position. Please visit us athttps://housing.colostate.edu/about/employment/

to learn about the culture and benefits of joining Housing and Dining Services.

To apply, please provide a cover letter and resume. Please use your cover letter and responses to supplemental questions to align your applicable experience with the minimum and preferred qualifications.

Please provide contact information for 3 professional references. References will not be contacted without prior notification of candidates.

Conditions of EmploymentPre-employment Criminal Background Check (required for new hires)

Search ContactAnthony King; 970-491-4703; anthony.king@colostate.edu

EEO Statement

Colorado State University is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity/expression, or pregnancy in its employment, programs, services and activities, and admissions, and, in certain circumstances, marriage to a co-worker. The University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Colorado State University is an equal opportunity and equal access institution and affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. TheOffice of Equal Opportunity (https://oeo.colostate.edu/) is located in 101 Student Services.

The Title IX Coordinator is the Director of the Office of Title IX Programs and Gender Equity, 123 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-1715,titleix@colostate.edu.

The Section 504 and ADA Coordinator is the Director of the Office of Equal Opportunity, 101 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-5836,oeo@colostate.edu.

The Coordinator for any other forms of misconduct prohibited by the University’s Policy on Discrimination and Harassment is the Vice President for Equity, Equal Opportunity and Title IX, 101 Student Services Building, Fort Collins, Co. 80523-0160, (970) 491-5836,oeo@colostate.edu.

Any person may report sex discrimination under Title IX to theOffice of Civil Rights, Department of Education (https://www2.ed.gov/about/offices/list/ocr/docs/howto.html) .

Background Check Policy Statement

Colorado State University strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks for the finalist before a final offer. The type of background check conducted varies by position and can include, but is not limited to, criminal history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will also be conducted when required by law or contract and when, in the discretion of the University, it is reasonable and prudent to do so.

References Requested

References Requested

Minimum Requested3

Maximum Requested3

Supplemental Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

• Cover Letter

• Resume

Optional Documents