Why join us?

As the leading manufacturer of business aircraft, Bombardier is renowned for designing, manufacturing, and servicing world-class aircraft that elevate the client experience.

Bombardier has been successful in setting the highest standards because we are a people-centric business that fosters passion, diversity and authenticity. Prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms.

Bombardier’s Benefits Program

With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:

• Insurance plans

• Dental, medical, life insurance, disability, and more

• Competitive base salary

• Retirement savings plan

• Employee Assistance Program

• Tele Health Program

What are your contributions to the team?

In your role with the Customer service team, you will be responsible for:

• Several aircraft systems, recognize problems and propose corrective action for issues requiring technical solutions, taking into consideration financial impact for the customer and Bombardier

• Responsible for several aircraft systems of the Global Express 5500 and 6500 and Challenger CL350/650

• Interact with technical experts in various Operations and Engineering disciplines

• Work closely with the Bombardier Engineering, Program Office and Customer Support teams for aircraft modifications

• Produce / validate technical documents for internal and externals customers (service bulletins, presentations, troubleshooting plans, etc.).

• Support both internal stakeholders and aircraft operators

How to thrive in this role?

• College diploma in aircraft mechanics with expertise on the electrical systems or university degree in electrical or mechanical engineering.

• Excellent knowledge of aircraft systems (notably air, pneumatic, fuel, electrical and fire protection systems)

• At least five (5) years of hands-on and relevant experience in aerospace.

• Excellent knowledge of aircraft systems

• Experience on the Global Express and Challenger aircraft is a considerable asset.

• Knowledge of the Microsoft Office Suite and Lotus Notes

• Good English and French communication skills.

• Must be a team player, customer focused and shows initiative.

• Must be available to travel sometimes under short notice.

Please note: You don’t need all the skills, knowledge, and experience listed for this position! We’re not looking for the perfect candidate, we’re looking for great talent and resourcefulness.

Now that you can see yourself in this role, apply and join the Bombardier family!

Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply.

Job Technologist, Customer Service Team

Primary Location Administrative Centre (CA)

Organization Aerospace Canada

Shift

Employee Status Regular

Requisition 4028 Technologist, Customer Service Team