USA Sr. Associate, Business Control & Risk Management (016RI1)

Boston, United States of America

Description:

The RCSA Facilitator operates within the First Line of Defense Shared Service team to help the business execute the RCSA program, ensuring compliance with internal Standards, Guidelines, and Procedures. The RCSA Facilitator serves as a subject matter expert by advising and guiding the business to properly identify risks and controls and documenting them appropriately. Evaluations require collaboration with various stakeholders while influencing parties towards strategic goals. Candidates should have strong verbal and written communication skills, be detail oriented, be able to manage multiple priorities in a fast-paced, dynamic environment, can challenge the “group think” mindset, and have an inquisitive nature that allows them to ask probing questions.

Responsibilities:

• Execute on the Bank’s RCSA program by facilitating RCSA documentation (process prioritization, process maps, risk and control matrices, and risk assessments) to deliver a superior product that accurately and completely captures the risk and control environment of the business while adhering to internal Standards, Guidelines, and Procedures.

• Execute refresh calendars as agreed to with the business (inclusive of any ad-hoc priorities such as NPBA or business line changes), while producing a quality product with accurate data.

• Execute the processing of change log items timely.

• Lead effective meetings with clearly stated objectives that drive desired outcomes. Able to negotiate and build consensus within a group.

• Engage with other stakeholders and business partners to ensure that compliance risks are understood and documented.

• Work with Business Line Subject Matter Experts to elicit processes details and document them per internal standards.

• Acts as a liaison with Risk and Compliance or second line of defense- to develop and implement new policy requests/revisions.

• Recognized as a subject matter expert by advising and guiding RCSA activities.

• Monitor key metrics (i.e., QC results, fact data pack, and data validation rules) to understand the root cause and trends for areas of potential concern. Assist the business with any support they need to resolve the findings while driving solutions to address root causes and prevent recurrence.

Knowledge and Skills:

• Preferable background in FLOD Risk with knowledge of consumer banking and appropriate regulations.

• Knowledge of Microsoft products used during the process: Visio, SharePoint, Excel, etc.

• Ability to quickly learn the bank’s Standards, Guidelines, Procedures, and systems around RCSA requirements and execution.

• Proven track record of delivering results timely and with high quality.

• Ability to execute on time in the face of competing priorities and challenges with business partners.

• Incredible attention to detail when dealing with multiple documents with complex information and requirements.

• Ability to build credibility with, collaborate with, and influence line of business executives.

• Ability to work both independently and in collaborative environments involving all levels of management and employees.

• Ability to work with limited oversight from manager.

Diversity & EEO Statements:

At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.

Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions:

Frequent Minimal physical effort such as sitting, standing and walking. Occassional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.

Employer Rights:

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.

Bachelor of Science (BS) English

Primary Location: Boston, MA, Boston

Other Locations: Massachusetts-Boston

Organization: Santander Holdings USA, Inc.

AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO